![]() Locating your nearest store has never been easier. If you need to contact them on these days, you can do so by phone or online. However, on Thanksgiving and Christmas, they are closed. On most holidays, the customer service desk is open from 8 AM to 6 PM. What Holidays is Walmart Customer Service Open? Once you have done this, you will be connected to a customer service representative who can help you with your query. You will then be asked to provide your contact information and order number (if applicable). When you click on this, you will be taken to a page where you can select your issue from a list. This can be found on the store’s website under the ‘customer service’ tab. If you would prefer to speak to someone online, Walmart also offers a live chat service. Once you have provided this information, you will be connected to a customer service representative who can help you with your query. If you choose option 4, you will be asked for your order number, zip code, and the reason for your return. If you choose options 1, 2, or 3, you will then be asked to enter your order number or zip code. After this, you will be given a list of options to choose from. When you call the hotline, you will first need to select your language preference. You can also find answers to frequently asked questions on the superstore’s website.Īdditionally, speak to another member of staff in-store, such as a manager or supervisor, who may be able to help you with your query. If you need assistance outside of customer service hours, you can contact Walmart’s 24/7 customer support line on 1-800-WALMART (1-80). What To Do If Walmart Customer Service Is Closed? This is to allow the team to deal with any queries or complaints before they finish their shift and to stop shoppers from being left disappointed. You should also note that the desk will stop taking queries two hours before it closes, so if you need to speak to someone, it’s best to do it earlier in the day. However, these times may vary depending on the store, so it’s always best to check with your local store before you visit.
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